Airbus Defence and Space Customer Care provides first-rate technical and business operations support in several languages. Operating 24/7, our teams are qualified to provide customer service and technical support across multiple satellite networks.
For general enquiries please email: firstname.lastname@example.org
Government Customer Contact Centre (GCCC) Skynet 5 customers only
Tel: +44 (01249) 85 3554
The desk is manned from 06:00GMT to 22:00GMT.
Please email: GCCC@airbus.com
WelComE Customer Contact Centre (WCCC):
UK MOD friends, family & military personnel only Call the WCCC free from a UK landline on 0800 4334 993 (Calls to 0800 numbers are for free from a UK landline. Mobile and international call costs may vary. You may wish to check this with your mobile/service provider.)
When calling from a mobile use 01249 853552 (standard call charges apply)
When contacting the WCCC, they will need the following information from you:
The name and rank of account holder
WelComE account card number
Your own debit/credit card details
Alternatively please visit the WelComE website: www.mywelcome.co.uk for more information and online top up.